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    We look forward to connecting with you. Learn how to contact us by phone, fax, mail or email below. In addition, check out the Frequently asked questions page to review answers to a variety of commonly asked questions. Please read our Web Privacy Policy to learn how we utilize the information you submit in the form on this page.

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    Call

    Jackson

    (877) 565-2968Values & contract information
    24-hour Automated    		 
    (800) 644-4565 Contract Owners
    M-F, 8 a.m. - 7 p.m. ET    		 
    (517) 381-5500General Information
    M-F, 8 a.m. – 7 p.m. ET    		 

    Jackson of New York

    (800) 599-5651Values & contract information, contracts purchased through brokerage firm or broker-dealer
    24-hour Automated    		 
    (888) 464-7779Contracts purchased through savings and loan, or a credit union
    M-F, 8 a.m. – 7 p.m. ET    		 
    (888) 965-6569All other contracts
    M-F, 8 a.m. – 7 p.m. ET    		 

    Mail

    Jackson 

    Regular Mailing Address (Including Premium Payments):
    Jackson
    P.O. Box 24068
    Lansing, MI 48909-4068
    Overnight Mailing Address:
    Jackson
    1 Corporate Way
    Lansing, MI 48951

    Jackson of New York

    Mailing Address:
    Jackson of New York
    P.O. Box 24068
    Lansing, MI 48909-4068    		Overnight Mailing Address:
    Jackson of New York
    1 Corporate Way
    Lansing, MI 48951    		 
    Premium Payments Mailing Address:
    Jackson of New York
    P.O. Box 30902
    Lansing, MI 48909-8402

    New Business

    Mailing Address:
    Jackson
    P.O. Box 30314
    Lansing, MI 48909-7814    		Overnight Mailing Address:
    Jackson
    1 Corporate Way
    Lansing, MI 48951

    Fax

    Jackson

    (800) 701-0125Variable Annuities and Registered Index-Linked Annuities
    (517) 706-5519All Other Annuities
    (517) 706-5552Life Insurance

    Jackson of New York

    (800) 701-0125Variable Annuities
    (517) 367-4669Fixed Annuities & Life Insurance

    Reassure Policy Holders

    Reassure America Life Insurance policy holders, please continue to contact your current service provider at the address and phone number listed on your previous correspondence

    Call

    Jackson

    (800) 873-5654Service Center
    M-F, 8 a.m. – 7 p.m. ET
    (877) 565-296824-hour Automated Contract Information/Values
    (800) 711-5653Sales Desk
    (For Financial Professionals Only)
    M-F, 8 a.m. – 7 p.m. ET

    Jackson of  New York

    (800) 599-5651Values & contract information, contracts purchased through brokerage firm or broker-dealer.
    (800) 599-565124-hour Automated Contract Information/Values
    (888) 965-6569All other contracts
    M-F, 8 a.m. – 7 p.m. ET

    Mail

    Jackson

    Mailing Address:
    Jackson
    P.O. Box 24068
    Lansing, MI 48909-4068    		Overnight Mailing Address:
    Jackson
    1 Corporate Way 
    Lansing, MI 48951

    Jackson of New York

    Mailing Address:
    Jackson of New York
    P.O. Box 24068
    Lansing, MI 48909-4068    		Overnight Mailing Address:
    Jackson of New York
    1 Corporate Way 
    Lansing, MI 48951
    Premium Payments Mailing Address:
    Jackson of New York
    P.O. Box 30902
    Lansing, MI 48909-8402    		 

    Fax

    Jackson

    (800) 701-0125Variable Annuities
    (517) 706-5519All Other Annuities
    (517) 706-5552Life Insurance

    Jackson of New York

    (800) 701-0125Variable Annuities
    (517) 367-5669Fixed Annuities & Life Insurance

    Call

    Jackson

    (800) 644-4565 Service Center
    M-F, 8 a.m. - 7 p.m. ET
    (800) 711-5653 Sales Desk
    (For Financial Professionals Only)
    M-F, 8 a.m. - 7 p.m. ET

    Jackson of New York 

    (800) 599-5651Values & contract information, contracts purchased through brokerage firm or broker-dealer
    24-hour Automated
    (888) 965-6569All other contracts
    M-F, 8 a.m. – 7 p.m. ET

    Mail

    Jackson

    Mailing Address:
    Jackson
    P.O. Box 24068
    Lansing, MI 48909-4068    		Overnight Mailing Address:
    Jackson
    1 Corporate Way 
    Lansing, MI 48951

    Jackson of New York

    Mailing Address:
    Jackson of New York
    P.O. Box 24068
    Lansing, MI 48909-4068    		Overnight Mailing Address:
    Jackson of New York
    1 Corporate Way 
    Lansing, MI 48951
    Premium Payments Mailing Address:
    Jackson of New York
    P.O. Box 30902
    Lansing, MI 48909-8402    		 

    Fax

    Jackson

    (800) 701-0125Variable Annuities
    (517) 706-5519All Other Annuities
    (517) 706-5552Life Insurance

    Jackson of New York

    (800) 701-0125Variable Annuities
    (517) 367-5669Fixed Annuities & Life Insurance

    If you received a suspicious email, text, or call claiming to be from Jackson, please complete and submit this form. We will contact you only if additional information is required. If you cannot access your account or suspect someone else has gained access to it, please contact us at (877) 565-2968.

    Our locations

    Jackson National Life Insurance Company 
    1 Corporate Way
    Lansing, MI 48951
    Jackson National Asset Management, LLC 
    and PPM America, Inc.
    225 West Wacker Drive
    Suite 900 (JNAM), Suite 1200 (PPM)
    Chicago, IL 60606
    Jackson National Life Insurance Company 
    Regional Headquarters and 
    Jackson National Life Distributors LLC
    300 Innovation Drive
    Franklin, TN 37067

    Jackson National Life Insurance Company is a wholly owned subsidiary of Jackson Financial Inc. Jackson Financial Inc. is a publicly traded company. 

    Jackson National Asset Management, LLC® (JNAM) is an investment adviser registered with the U.S. Securities and Exchange Commission and is the investment adviser to the “Funds,” which are investment companies (subaccounts) that underlie the Jackson variable products.  Nothing contained herein is investment advice nor a solicitation for investment advisory services.  JNAM is an affiliate of Jackson National Life Distributors LLC and Jackson National Life Insurance Company.

    PPM America, Inc. is an affiliate of Jackson National Life Distributors LLC. PPM America, Inc. is an indirect, wholly owned subsidiary of Jackson Financial Inc. Jackson Financial Inc. is a publicly traded company.

    Jackson® is the marketing name for Jackson Financial Inc., Jackson National Life Insurance Company® (Home Office: Lansing, Michigan), and Jackson National Life Insurance Company of New York® (Home Office: Purchase, New York). Jackson National Life Distributors LLC, member FINRA.